Privacy Policy & Data Disclaimer

What information do we collect?

We collect information from you when you book accomodation or fill out a form.

When booking accommodation or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

The storage of your data

CitySide Hotel Tauranga takes reasonable steps to preserve the security of personal data stored in the CitySide Hotel website. 128 bit SSL encryption is used to help protect the transmission of data to and from this website. While, unfortunately, no data transmitted over the internet or stored on a server is guaranteed as totally safe, CitySide Hotel and its technology providers regularly review developments in security and encryption technologies to ensure a high level of security for CitySide Hotel websites.

CitySide Hotel cannot be held liable or responsible for any security breaches or issues relating to this information. By accessing CitySide Hotel website you agree to these conditions.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalise your experience.
  (your information helps us to better respond to your individual needs)
• To improve our website.
  (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service.
  (your information helps us to more effectively respond to customer service requests and support needs)
• To process transactions.
  Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To administer a contest, promotion, survey or other site feature.
• To send periodic emails.
  The email address you provide to CitySide Hotel, may be used to send you information and updates pertaining to your order, in addition to receiving occasional CitySide Hotel news, notices, updates and related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

All supplied information will only be accessed by those authorised with special access rights to our systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your Web browser (if you allow), that enables the sites or service providers’ systems to recognise your browser and capture and remember certain information.

We use cookies to keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some services on this website may not function properly. However, you can still place orders over the telephone or by emailing info@citysidehotel.co.nz

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 18/12/2022

Contacting Us

If there are any questions regarding this privacy policy you may contact at info@citysidehotel.co.nz.

Payment Terms

Your credit card details are required to secure your booking. Payment for all accommodation must be made in full on the day of arrival.